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Terms & Conditions


You may cancel a contract at any time up to 7 working days after the day of delivery. If the goods we deliver are not those ordered or they are faulty please advise us within 3 days of receipt (by calling on the number below) so we can assist in returning them to us at the address below, with any original packaging. 

Returned products must be returned to us unused (except where you are returning them because of a fault) and with any original packaging. You are responsible for ensuring that the product is not damaged on its return journey and so we recommend using a recorded delivery service. You will be responsible for the shipping costs unless faulty. 

We will normally refund you within 10 working days (this will exclude shipping costs except where you are returning them because of a fault). This does not affect your statutory rights as a consumer.

Our returns address is:
Customer Services
52 Wellesbourne Road
CV35 8DS

Tel: 07768 526083


Mainland United Kingdom (England, Scotland, Wales and Northern Ireland):

  • 3-5 day delivery
  • £3.50 standard flat rate


Any use by you of our website is conditional on your acceptance of these Terms and Conditions. We may change these Terms and Conditions without letting you know and therefore it is up to you to check the Terms and Conditions for any changes whenever you visit our website and in particular before placing an order. Your continued use of our website means that you have accepted these Terms and Conditions.


Prices are as set out on the website and are currently not subject to VAT. We reserve the right to alter prices at any time. Confirmation of the price of a product will be made by us when your order is accepted in accordance with our order acceptance policy.


We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the website as up-to-date as possible, the information including product descriptions appearing on our website at a particular time may not always reflect the position exactly at the moment you place an order. All products on our website are created by hand, so no two items are identical. Please allow for slight variances from what is shown in the photos. 

Specific products may be sold subject to additional terms and conditions concerning estimated delivery dates and times, warranties, after-sales service and guarantees. Where this applies information will be included in the product description and information.


You have the right to cancel an order for a full refund for any reason at any time up to 7 working days after the day of delivery in accordance with your rights under the Consumer Protection (Distance Selling) Regulations 2000. Returns must be made in accordance with our Returns Policy. This does not affect your statutory rights.


Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the products ordered unless we have notified you that we do not accept your order, or you have cancelled it. 

We reserve the right to change these terms and conditions and we advise that you read through them each time that you use the site.


All rights, including copyright, in this website are owned by or licensed to Bizinti. Any use of this website or its contents, including copying or storing it, in part or in whole, other than for your own lawful, personal, non-commercial use is prohibited without the prior permission of Bizinti. You may not reproduce, transmit, publicly perform, distribute, modify, adapt, bundle, alter, distribute or create derivative works of the site, in whole or in part.


We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and in accordance with our internal security policy. When you shop on our website, we will ask you to input and will collect personal information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. 

We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time – if you do not accept Cookies you will be unable to use this Website. We will treat all your personal information as confidential and keep this information on a secure server. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information, we are entitled do so. Please check these Terms and Conditions frequently to see any updates or changes to our privacy policy.


Additional terms apply for trade purchases. For trade enquiries, please contact Bizinti in the first instance.

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